We appreciate your order and we can’t wait to get you your goodies!

Shipment processing time

Our goal is to make sure your order is processed and dropped in the mail box within 1 business day of receiving payment. If any delays are anticipated, it will be clearly stated on the checkout page.

Shipping rates and delivery estimates

We use USPS Priority Mail for all packages. You can expect your package to arrive between 1-3 business days after your order is processed and shipped.

Shipment methodEstimated delivery timeShipment cost
Priority Mail (order value $50 or more)1-3 business daysFREE
Priority Mail (order value under $50)1-3 business days$5.95
Local PickupContact us to schedule a pickup timeFREE

*Stated delivery times are only estimates.

Shipment confirmation and order tracking

You will receive an email confirmation along with a tracking number when your order is processed for shipping.


Ubwiza Boutique is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

At this time, we only ship to customers within the United States.

Returns Policy

Ubwiza Boutique accepts returns for unwashed, unworn, and unaltered products with tags attached. For more information, see Returns Policy.